Know Who to Call
911
911 is for emergencies only. An emergency situation is any situation where someone is in immediate danger and could be injured or killed. This includes, but not limited to:
- Crimes in progress
- Vehicle crash with injuries or fatality
- Medical emergencies
- Fires
- Electric lines down
- Chemical leak or toxic spill
Non-emergencies
For non-emergency situations that require police response, please call the Jackson County Sheriff’s Office Dispatch at 740-286-6464. The Jackson County Sheriff’s Office Dispatch dispatches the Oak Hill Police Department. Non-emergency situations include, but limited to:
- Crimes not in progress
- Minor “fender-bender” crashes
- Barking dogs, loud music, loud party calls
- Parking violations
Calling for an Emergency or to Report a Crime
If you are reporting an emergency situation and calling 911, you will first speak to a dispatcher. You will need to explain to them the emergency situation so they can dispatch the correct emergency services to you. During this process, they will ask you a series of questions to obtain information to relay to the responding emergency personnel. It is important to remain calm during this process. If you can do so safely, stay on the phone with the dispatchers until help arrives to you. When calling 911, please be prepared to answer questions such as:
- The exact location of the emergency, including street address and apartment numbers.
- A description of the emergency situation.
- If there were any weapons involved, and if so, how many and what type.
- Names and/or descriptions of the persons involved.
- Descriptions of any vehicles involved, such as make and model of the vehicles, color, license plate numbers and any descriptive objects about the car that would help identify the vehicle.
- Any injuries to any persons, and if so, what type of injuries.